Pridewater Logistics

Terms and Conditions

Terms and Conditions

Effective Date: Aug 2025

Welcome to the website of Pridewater Logistics LLC (“Company,” “we,” “our,” or “us”). By using our website, submitting information, or engaging our services, you agree to these Terms & Conditions. These terms are provided for general information purposes and outline the basic expectations for using our website and services.

1. Services Provided
Pridewater Logistics LLC is a freight brokerage and logistics provider offering transportation coordination, shipping solutions, and related services. We may also operate certain transportation assets as part of our operations.

2. Use of Our Website
You agree to use this website for lawful purposes only.
You will not attempt to interfere with the website’s functionality or security.
Any content, tools, or resources provided on the website are for informational purposes and may be updated or removed at any time.

3. Quotes and Bookings
Quotes provided by Pridewater Logistics LLC are estimates based on the information available at the time and may change due to market conditions, shipment details, or other factors.
Bookings are subject to carrier availability and confirmation.

4. Limitation of Liability
While we work to provide reliable and timely services, Pridewater Logistics LLC is not responsible for delays, damages, or losses caused by carriers, weather, mechanical issues, or other events beyond our control.

5. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of information on those sites.

6. Privacy
Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

7. SMS Terms & Conditions
If you choose to opt in to SMS messages from Pridewater Logistics LLC, you agree to the following:

7.1 SMS Consent and Communication:
The information collected during the SMS consent process, such as phone numbers, will NOT be shared with third parties or affiliates for marketing purposes.

7.2 Types of SMS Communications:
If you have consented to receive SMS messages from Pridewater Logistics LLC, you may receive messages related to:
Freight and shipping updates
Appointment or delivery reminders
Billing or payment notices
Promotions or offers (only if you have opted in for marketing messages)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Pridewater Logistics LLC on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

7.3 Message Frequency:
Message frequency may vary depending on the type of communication and your service usage.

7.4 Potential Fees for SMS Messaging:
Standard message and data rates may apply according to your mobile carrier’s pricing plan. Fees may vary if messages are sent domestically or internationally.

7.5 Opt-In Method:
You may opt in to receive SMS messages by submitting an online form or providing your phone number through other consent mechanisms we offer.

7.6 Opt-Out Method:
You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. Alternatively, you may contact us directly to request removal from our messaging list.

7.7 Help:
If you need assistance, reply “HELP” to any SMS message or Contact Us.

7.8 Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

7.9 Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.

8. Changes to These Terms
We may update these Terms & Conditions from time to time. The “Effective Date” at the top will indicate when the terms were last revised.

9. Contact Us
If you have any questions about these Terms & Conditions, please contact us:

Pridewater Logistics LLC
6403 Felled Timber Springs Ln
Sugar Land, TX 77479
Email: dispatch@pridewaterlogistics.com
Phone: +1 832-786-4695 | +1 832-476-6148